bdht - building excellent communities with passion and pride

92% satisfaction for bdht tenants

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bdht, Bromsgrove’s largest provider of affordable housing, has received outstanding feedback from its customers in its latest satisfaction survey, with a massive 92% of tenants saying they are satisfied with the overall service provided by bdht.

The annual survey is sent to all tenants with the aim of gathering as much feedback as possible in order for the company to continually improve its services and this year is no exception, achieving the highest level of scored since bdht was formed ten years ago.

Mike Brown, chief executive at bdht, says: “As the largest provider of affordable housing in the Bromsgrove district, we are an essential and important part of people’s lives and their community, and our services impact them on a daily basis. Therefore it’s essential that we assess these services on an ongoing basis and proactively seek feedback in order to make any necessary improvements.

“We really appreciate so many people responding to the survey and we are delighted that their satisfaction is at an all-time high, but we still want better. We will always strive to achieve 100%.”

In addition, the survey revealed that 89% of tenants are satisfied with the repairs and maintenance service provided by bdht, 86% are satisfied with their neighbourhood and 84% say the rent they pay is good value for the service received.

Three Housing Heroes nominations for bdht

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bdht boosts employee health to achieve county council accolade



bdht, Bromsgrove’s largest provider of affordable housing, is one of the first companies in the county to have achieved well-being accreditation under the ‘Worcestershire Works Well’ initiative for employee health.

The not-for-profit organisation puts staff health and well-being high on its agenda and, after meeting the standards needed for accreditation, it has been awarded level two.

As part of the accreditation process, bdht appointed staff well-being champions who worked with their colleagues to raise awareness and improve workplace health and well-being, using the nine ‘Worcestershire Works Well Standards’ as their focus which include promoting good health, physical activity and healthy eating.

Angie Abraham, bdht’s Human Resources Manager, explains: “As well as ensuring our policies and procedures demonstrate our commitment to the initiative, staff have had the opportunity to participate in a range of activities, such as healthy eating, physical activity and the general promotion of good health.

“We have arranged the provision of healthy breakfasts, set up pilates and zumba fitness activities, organised weekly well-being walks, regular well-being days and participation in Movember and Dry January, to raise funds for charity.

“Our staff and the well-being champions have really enjoyed being a part of this important initiative to make better lifestyle choices with regards to our health and well-being and bdht is delighted to receive this accreditation. Everyone’s keen to continue with their healthy lifestyles.”

Councillor Marcus Hart, Cabinet Member for Health and Well-being for Worcestershire County Council, said: “I'm delighted that bdht has reached level two accreditation in the county's employee health scheme, Worcestershire Works Well. It's a great achievement. The company, its health champions and its employees should be proud of what they have accomplished. They are a fantastic example of how workplaces can be made healthier and more productive places to be.

“I would encourage all Worcestershire businesses to follow suit and to join Worcestershire Works Well. Improving the health of employees will make great business return as productivity goes up and sickness absence goes down. Worcestershire Works Well is free to join and I would suggest that all our local businesses follow the good example of bdht and contact the scheme via the website www.worcestershireworkswell.co.uk."

bdht was ranked in fourth place in The Sunday Times Best for Not-for-Profit-Companies to work for earlier this month, as well as being crowned Best for Learning and Development and Best for Wellbeing.

BDHT celebrates triple success in Sunday Times top 100 awards


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bdht, Bromsgrove’s largest provider of affordable housing and one of the town’s biggest employers, was celebrating last night after being ranked in fourth place in The Sunday Times Best for Not for Profit Companies to work for as well as winning two individual awards on the night.

After securing 9th position last year, 2014 has seen a five place leap in the poll that looks at the best companies to work for across the UK. And the celebrations continued when bdht scooped two out of the six special awards up for grabs, being crowned Best for Learning and Development and Best for Wellbeing in its category.

The rankings and awards are decided by The Sunday Times based entirely on employee feedback on areas such as leadership, wellbeing, personal growth and how happy the workforce is. It also identifies how employees contribute to their company’s success and growth, which in turn sets a benchmark for other employers.

The social housing provider has increased its position each year, beginning at 88th in 2011, moving to 44th in 2012, and last year in 9th position, so it is delighted to have leapt into the top five this year. As a not-for-profit organisation, the company doesn’t run a bonus scheme so employee satisfaction isn’t based on financial reward but comes from enjoying the job they do and feeling valued for it, which makes this award even more significant.

Mike Brown, chief executive at bdht, said: “We have improved our position year-on-year and we are extremely pleased to have made it to the top five this year against such high level competition, with over 200 entries received. It is such an achievement to be recognised in this acclaimed national award and we are so proud that our employees rate us so highly. Knowing that this award is based entirely on employee feedback makes it even more special.

"As one of the largest employers in Bromsgrove, providing such an important local service, it’s essential that we give our employees with a secure, positive, professional and empowering place to work. It’s no surprise that when staff are satisfied, results coincide with the business having a great year in regard to good performance. We are currently awaiting the results from our tenant satisfaction survey and we are quietly confident they will be the best ever."

"The best thing for me as a chief executive is that 92% of employees say they are proud to work for bdht, the second highest rating in the awards, with 83% saw themselves as having a positive future, even in these difficult times. And 82% said they felt they could tell their manager when things were going wrong."

"This provides us with excellent foundations to continue our great work and improve as a business to give our employees even more opportunities to develop and learn." The Sunday Times Best Companies to Work For lists are compiled based on research from the largest survey of its kind.

bdht tackles youth unemployment head on

The chief executive of a successful Bromsgrove employer is challenging his peers to help tackle youth unemployment in the area.

Mike Brown, Chief Executive from bdht, decided to promote opportunities for young people not in employment, education or training, commonly known as NEETS, after receiving 77 applications for a post in his organisation.

Mike said: “Over the last year, we’ve deliberately looked for NEETs to fill new vacancies within our organisation, with two young people already employed in Customer Services and IT. But when we had so many applications for a newly advertised post, it is clear there’s a wider problem.”

Mike is going to challenge the other business leaders who attend the Bromsgrove Strategic Partnership Group to see how they can help.

“Most people who’ve had a successful career have been given a lucky break or two along the way, and sometimes you just need someone to gamble on you. Our organisation has a strong track record of developing talent, but we’re not unique. There are businesses across Bromsgrove who will make a massive difference to young people’s lives, just by giving them a chance.”

Anyone wishing to chat to Mike about this initiative, can contact him at bdht on 01527 557557.

Get on the property ladder for as little as £73,250*

*for a minimum 50% share

Forge Close, Catshill, Bromsgrove, B61 0PJ

There are now only two, two-bedroom homes available on this development in the heart of Catshill.

Forge Close is situated to the north of Bromsgrove within easy access of both the M5 and M42, and within walking distance of Catshill village and its many amenities.

Each brand new spacious property benefits from:

  • Modern fitted kitchen including oven hob and extractor
  • Secure car parking
  • Contemporary bathroom suite with white sanitary ware and shower over bath
  • Private rear garden with shed, rotary dryer and patio area
  • Built to the Government’s Code for Sustainable Homes Level 3 to enhance energy efficiency

To arrange a viewing please contact bdht on 01527 557548 email sales@bdht.co.uk or visit www.bdhthomes.co.uk

bdht construction partnership creates 28 new affordable homes

bdht, Bromsgrove’s largest provider of affordable housing, is excited to announce its purchase of 28 new homes on the outskirts of Bromsgrove from house builder, Taylor Wimpey.

The properties, on Worcester Road in Wychbold, are currently under construction and will be bdht’s first large housing scheme outside Bromsgrove. When completed, there will be 20 new homes available for rent which will include four one-bedroom maisonettes, ten two-bedroom houses and six three-bedroom houses. There will also be opportunities to purchase a home through bdht’s shared-ownership scheme, with six two-bedroom houses and two three-bedroom houses available for occupation from May this year.

Mike Brown, chief executive at bdht, explains: “As always, bdht is desperately trying to meet growing housing need and whilst we continue to do this in Bromsgrove, we are also looking at areas that border Bromsgrove.

“We are delighted to have secured these fantastic, modern properties in Wychbold, which is a much sought after area. Homes will be allocated to local people as a priority, giving those who have grown up in the area the opportunity to rent or purchase an affordable property there.”

In order to continue to meet housing demand, bdht is keen to purchase land and work in partnership with developers to build new homes in Bromsgrove, Wychavon, Redditch and South Birmingham. For an informal discussion on working in partnership, please contact Eamon Thomson on 01527 557548 or via email at newbusiness@bdht.co.uk.

For further information about bdht’s shared-ownership scheme, or to register your interest in these properties, email sales@bdht.co.uk, call 01527 557548 or visit www.bdhthomes.co.uk.

bdht offering careers advice sessions

bdht, Bromsgrove’s largest provider of affordable housing, is holding a series of careers advice sessions to help young people to plan a future with advice on training, volunteering, work experience, preparing and applying for jobs or starting your own business.

The four sessions are being held on Thursday afternoons at The Starlight Café in Charford and will run from 3:30-5pm on 26th September, and 3rd, 10th and 17th October. People attending must be aged between 16 and 24 and not currently in employment, education or training.

Marie Green, Director of Neighbourhoods and Communities at bdht, said: “There are many young people in Bromsgrove who are keen to get a job or train for a new career but they are struggling to find an opportunity or the right path to get there. So we decided to hold some advice sessions in an informal and relaxed environment where they can chat about their ideas and their goals and get some practical suggestions, guidance and encouragement on how to achieve them.”

Every person that completes all four sessions will receive either £100 store vouchers or an android tablet. Places are limited so please register your interest as soon as possible with Emma on 01527 557590, or pop into The Starlight Café and speak to Darran.

 

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Important Message about Housing Benefit
As part of the Government’s Welfare Reform Bill, changes to housing benefit means that tenants of a working age will not receive full housing benefit if they are under occupying their home by one or more bedrooms.
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Shared ownership properties. Available now at Catshill . Click here for details

 
bdht - building excellent communities with passion and pride