other performance indicators
We measure how well we perform across all our service areas. We do this to ensure services are being delivered to the standards and targets set with customers. We report every month how well we are doing, including the following services:
• Staffing
• Complaints
• Resident Involvement
• Repairs to homes
• Home improvements
• Gas servicing
• Building new homes
• Support Services
• Answering Letters
latest news
Due to high demand 70% of the shared ownership homes of a major affordable housing development in Bromsgrove have already been reserved and they’re not even complete....
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