key performance indicators
The Tenants Panel have developed a scorecard of 24 performance measures to monitor the delivery of promises made by bdht to tenants. These measures identify how well we are performing in relation to:
• Listening and involving you
• Your Choices
• Your home
• Your Neighbourhood
The Tenants Panel review performance quarterly and report to the Board Performance & Review Committee.
latest news
Due to high demand 70% of the shared ownership homes of a major affordable housing development in Bromsgrove have already been reserved and they’re not even complete....
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