news
Wednesday, December 02, 2009 : bdht launches new tenant handbook for customers
bdht has launched a brand new tenant handbook as part of its ongoing promise to customers to provide excellent service.
The new handbook, which was hand delivered to tenants, takes the form of a colourful, easy to update folder and is jam packed with information on bdht’s policies and services.
Friday, November 27, 2009 : Community Repairs Team Success in Operating Out of Hours Emergency Repairs
bdht’s Community Repairs team took over the operation of the Out of Hours Service in May 2009 and the first six months have been a great success.
Monday, November 16, 2009 : bdht to go under the spotlight
During November, bdht will be inspected by the Audit Commission’s Housing Inspectorate. This is routine, as all housing associations are externally checked, but we wanted to let you know a bit more about it.
Thursday, November 05, 2009 : bdht appoints new Executive Director of Communities and Neighbourhoods
Kathie has over 23 years experience of working in the housing sector and in her new role she will be responsible for all bdht’s customer and community facing services, including responsive repairs, neighbourhoods and homelessness.
Friday, October 16, 2009 : An improved online service for our tenants
bdht has launched a new website to improve online services to its tenants.
The new website includes a raft of new features, all designed to make the site more interactive, informative and easier to use.
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