service standards
For all our key services, we publish service standards that set the minimum quality of service you can expect from us.
There are two service standards in this section, one for gas service and one for responsive repairs.
If you have any questions about the service standards please contact Jeanette Matthews on 01527 570875 or by email on Jeanette.matthews@bdht.co.uk or Gary Fowler on 01527 557586 or by email on gary.fowler@bdht.co.uk
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