On Wednesdays our phone lines will not be available until 9.30. If you have an emergency please call 0800 0850 160. For routine enquires and repairs or to pay your rent please log in to your mybdht account here


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Coronavirus Update Summer 2021

Following the latest Government announcement (as of Monday 19th July), we are continuing to adapt our services and will review these regularly as we ease out of lockdown.

Our offices at Buntsford Court are now open from 8.30am – 5.00pm Monday to Thursday and from 8.30am – 4.00pm on Fridays however, the health and wellbeing of our customers and staff remains our key priority at this time. We will continue to adopt safer ways of working including social distancing, PPE and sanitising at our head office, as well as when carrying out key services in customer homes.

We are unable to take payments in reception during this time and all interviews will be conducted by telephone, however our Customer Services team can be contacted on 0800 0850 160 for enquiries.

If you need an emergency repair and are self-isolating because you have been recently diagnosed or are displaying Coronavirus symptoms, please ensure you notify us of this prior to your repair.

For more details, our Coronavirus information can be found here.

We are the largest provider of affordable housing in Bromsgrove
and the surrounding area

We are committed to maintaining the very best service for our communities. As a not-for-profit organisation, everything we do is about best serving our residents. Every single penny we make gets re-invested into the local community, meaning we can continue to provide vital housing support to those who need it.

We are committed to constantly adapting and improving our services to meet the needs of our tenants. We do this by listening to feedback and learning what works best, this is shown with a customer satisfaction score of 90%.

We are proud of our reputation as an excellent employer, with over 130 staff working together to provide fantastic housing services in the heart of Bromsgrove. This reputation has seen us feature in the top five of the Sunday Times’ Best Companies Award  for three years in a row and we also came top of the UK’s Best Places to Work™ in 2017.

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