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We’re continuously committed to doing all we can to protect our customers, staff and contractors from Coronavirus and we continue to adapt our services in response to the Government’s latest advice.
Our offices at Buntsford Court are open for emergencies.
Our Customer Services Team can be reached on 0800 0850 160.
If you need an emergency repair and you are self-isolating because you have (or suspect you have) Coronavirus, you will need to notify us of this before your repair.
All changes to services will last until further notice however, we will update our pages in line with Government and Public Health England advice.
To access our dedicated Coronavirus information pages, please click on the banner above.
We appreciate your patience and understanding and please take care of yourself and others during this challenging time.
We are committed to maintaining the very best service for our communities. As a not-for-profit organisation, everything we do is about best serving our residents. Every single penny we make gets re-invested into the local community, meaning we can continue to provide vital housing support to those who need it.
We are committed to constantly adapting and improving our services to meet the needs of our tenants. We do this by listening to feedback and learning what works best, this is shown with a customer satisfaction score of 90%.
We are proud of our reputation as an excellent employer, with over 130 staff working together to provide fantastic housing services in the heart of Bromsgrove. This reputation has seen us feature in the top five of the Sunday Times’ Best Companies Award for three years in a row and we also came top of the UK’s Best Places to Work™ in 2017.
