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In order to protect everyone from Coronavirus in line with Government advice, some of our housing services have temporarily changed.
Our reception at Buntsford Court is open for emergencies between 9am – 4pm daily.
Most of our team are working from home however you can reach Customer Services on 0800 0850 160.
We are unable to take payments in reception.
Interviews are conducted by telephone.
If you need an emergency repair and you are self-isolating because you have (or suspect you have) Coronavirus, you will need to notify us of this before your repair.
Our Coronavirus information pages are here
Thank you for your patience and understanding, please take care of yourself and others during this challenging time.
We are committed to maintaining the very best service for our communities. As a not-for-profit organisation, everything we do is about best serving our residents. Every single penny we make gets re-invested into the local community, meaning we can continue to provide vital housing support to those who need it.
We are committed to constantly adapting and improving our services to meet the needs of our tenants. We do this by listening to feedback and learning what works best, this is shown with a customer satisfaction score of 90%.
We are proud of our reputation as an excellent employer, with over 130 staff working together to provide fantastic housing services in the heart of Bromsgrove. This reputation has seen us feature in the top five of the Sunday Times’ Best Companies Award for three years in a row and we also came top of the UK’s Best Places to Work™ in 2017.
