On Wednesdays our phone lines will not be available until 10 am. If you have an emergency please call 0800 0850 160. For routine enquires and repairs or to pay your rent please log in to your mybdht account here Our call wait times are longer than usual, please call between 3pm and 5pm when we are quieter

Estate services

Cleaning in sheltered schemes and communal areas.

Face-to-face meetings

Temporarily suspended.

Rent payments

Full service via phone and mybdht

Ending-tenancies

Continuing on a case by case basis.

New-lettings

Continuing on a case by case basis.

Repairs

Emergencies only.

Compliance checks (including gas safety)

Continuing.

Homelessness

Full service.

Environmental services

Temporarily suspended.

Office

Open for emergencies.

Complaints

Service as normal.