Report Repair

There are a number of ways to report a repair to us.

  • You can call us free from a landline on 0800 0850 160 
  • If it’s outside of office hours, you can call our dedicated emergency line on 0800 0304 254 
  • Pop into reception at our head office
  • Email us on repairs@bdht.co.uk
  • Use the form below
  • Or text ‘bdht’ and your message to 66644

Our office hours are 8:30am to 5:30pm Monday to Thursday and 8:30am to 4.00pm on Friday. We are closed on Saturday and Sunday.

IF YOU SMELL GAS, YOU NEED TO PHONE TRANSCO IMMEDIATELY ON 0800 111999.

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