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Introducing… Ready,Set,Go!

We understand that preparing for your home can be daunting, so we’ve put together some vital information to help you. It’s really important for you and for us, that you are able to maintain your tenancy with us, afford your rent and fit in with the community you are moving into.

Your Pre-Tenancy information booklet contains all the information you will need to prepare yourself for a new tenancy with bdht. You can also download a Basic Bank Account information leaflet, outlining some of the accounts on offer for you.

Download your Pre-Tenancy information booklet

Download your Basic Bank Account information booklet

Download your Universal Credit Guide

Making an affordability Assessment

We understand that preparing for your home can be daunting, so we’ve put together some vital information to help you. It’s really important for you and for us, that you are able to maintain your tenancy with us, afford your rent and fit in with the community you are moving into.

Managing your Money

We save, basically, because we can’t predict the future. Saving money can help you become financially secure and provide a safety net in case of an emergency.

Paying Your Rent

Paying rent and maintenance costs for your home is a commitment you make when signing your tenancy agreement. Paying your rent is an essential element of your tenancy agreement and is the Trust’s only source of income to provide and fund all our customer services as well as ensuring you will not lose your home.

Maintaining Your Home

It's really important for you to look after your home and attend to important checks such as gas safety, which are carried out by bdht annually. You should keep your home maintained to a comfortable standard so that you are happy and content living there, this applies to your garden too if you have one.

Useful Contacts

There are a number of useful contacts to help you maintain your tenancy with us.

bdht Customer Services

0800 0850 160

Housing Benefits / Council Tax

01527 881213

Job Centre Plus

0345 604 3719

Universal Credits (Work & Pensions)

0345 7500 500

Tax Credits

0345 300 3900