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On Wednesdays our phone lines will not be available until 10 am. If you have an emergency please call 0800 0850 160. For routine enquires and repairs or to pay your rent please log in to your mybdht account here Our call wait times are longer than usual, please call between 3pm and 5pm when we are quieter

As we head into the summer holiday season, we’re asking customers to let us know as soon as possible if you’re unable to make your appointment.

This means we can offer the time slot to someone else and keep things running efficiently.

In May, we recorded 117 missed appointments, which equates to around 12½ days of lost productivity. Missed visits can lead to longer waiting times for everyone and increase the risk of repairs taking longer to complete.

If you need to rearrange an appointment, please get in touch with us.

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Are you Experiencing damp Problems?

Our damp and mould page has a guide to the common causes of mould and tips on how to prevent mould getting a hold.