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On Wednesdays our phone lines will not be available until 10 am. If you have an emergency please call 0800 0850 160. For routine enquires and repairs or to pay your rent please log in to your mybdht account here Our call wait times are longer than usual, please call between 3pm and 5pm when we are quieter
Our Leaflets & Publications

Guide for new tenants

This booklet is packed with useful information to help you settle in.

Damp & Mould Guide

Click to download the bdht Damp & Mould leaflet.

Customer Service

Click here to view our Customer Service Standard

Repairs Handbook

Click to download the bdht Repairs Handbook.

Anti-Social Behaviour

Click to download the Anti-Social Behaviour Guide.

Community Matters

Click to view our current and past issues in the Community Matters magazine

Rent Increase Leaflet

Click to download our latest Rent Increase leaflet.

Our Strategy

Click here to download BDHT’s 2022 Strategy document.

Annual Report

Download our 2025 Annual Report here.

Damp Case Leaflet

Click here to download a guide to your Damp Case with bdht.

Your Service Charges

Click here for an explanation of what your service charges are for and also a summary of your rights and obligations as a bdht customer.