Ending your tenancy
If you wish to end your tenancy you only need to give us four weeks’ written notice, unless the tenancy is ending due to the death of a customer, in which case you can call freephone 0800 0850 160 and discuss it further with us.
There are some important things you will need to do, including removing all your belongings and rubbish, leaving the property clean and in good repair and ensuring your rent is up to date. Otherwise we will attempt to recover these costs from you. You must also notify the council housing benefit department (if applicable), gas, electric, water and phone suppliers, take meter readings, ensure pre-payment meters are debt free and hand back the keys and any pre-payment meter cards.