There are a number of ways to report a repair to us.
- You can call us free from a landline or a mobile on 0800 0850 160
- If it’s outside of office hours, you can call our dedicated emergency line on 0800 0304 254
- Pop into reception at our head office
- Email us on firstname.lastname@example.org
- Or text ‘bdht’ and your message to 66644
Our office hours are 8:30am to 5:00pm Monday to Thursday and 8:30am to 4.00pm on Friday. We are closed on Saturday and Sunday.
IF YOU SMELL GAS, YOU NEED TO PHONE TRANSCO IMMEDIATELY ON 0800 111999.