On Wednesdays our phone lines will not be available until 10.30am. If you have an emergency please call 0800 0850 160. For routine enquiries and repairs or to pay your rent please log in to your mybdht account here
Universal Credit went live on 12th September, it is a new and important benefit. It brings together some of the benefits that you may already be getting, please see the list below:
Income based job seekers allowance
Income Based employment support allowance
Child tax credits
Working tax credits
You will need to claim on line and will be paid once a month, in arrears and into your bank account.
You will need access the internet so that you can make the claim. Money is not paid straight away so you will need to think about how you will manage financially until the benefit is paid. You will need a bank account and you will need to remember that your housing benefit will be included in this universal payment.
Bromsgrove and Redditch District Council or bdht can help you to make the claim on-line and we can provide advice on how to budget for the weeks until the benefit is paid, give you advice on bank accounts and help you set up a direct debit so you can pay your rent on time.
What Universal Credit Benefit doesn’t include is Council Tax support – you will need to make a separate claim for this to your local council.
Universal Credit may not stop when you find work. Instead it will continue to be paid but could reduce as your paid income increases and will remain open for 6 months after your last payment of Universal Credit. If your circumstances change within this 6 months you will NOT have to make a new claim.
Please see our Universal Credit claimant journey below: